Traffic Monitor - Privacy policy

This application collects statistics and measurements to determine the quality, utilization, speed, and stability of cellular and WiFi networks and services. The network and device measurements that this application is designed for do not require personal information. This means, we do not log personal information or any content of your communications. All measured data is anonymized and encrypted by the application before it is sent to our server.

What information we collect

Coverage, connectivity and data usage

Information about network connectivity and quality for phone calls, internet and data services as experienced by you, as well as statistics about how much your device uses internet services and consumes data, such as:

• The percentage of time your phone is on the network
• Signal strength
• Areas of limited or no service
• Quality of the mobile coverage (2G, 3G, 4G, 5G)
• Call duration
• How the call ends
• Regular tests of whether your device can connect to the internet
• Your upload and download speed
• How long it takes to set up a connection to the internet
• Wi-Fi connection quality and MAC addresses of the Wi-Fi hot spots your device can see, and how congested they are
• Hourly data use
• How much data your phone uses when it's in standby mode
• How much data goes over Wi-Fi connections vs. the mobile network

Applications

Statistics about applications on your devices, such as:

• Which apps are installed on your device
• Which apps are started each day and for how long each app is used
• How much data is consumed by each app, how fast each app receives and transmits data and the type and quality of network used for the connection (for example cellular or Wi-Fi and related signal strength)

Device information

Technical information about your device, such as:

• Phone brand and model
• Operating system
• Firmware version
• Hardware capabilities
• Language and locale
• Battery state
• Memory consumption
• Time since last reboot

Location information

Unless you have disabled the collection through the app settings, we collect your location data when we measure the items above. For example, we know your rough location from the phone mast and Wi-Fi hot spot your phone is using. When your phone or one of your apps is using GPS location data, we use that to assess location more precisely and sometimes your speed and direction of travel if available with GPS information.

This data collection also happens if the app is in background.

What information we don’t collect

We understand that some of the information we collect may be seen as sensitive. Therefore, we have designed the app to reduce the sensitivity of the collected information. For example, we don’t collect information about:

• Numbers you dial or receive calls from
• Sender or receiver information from text messages, emails or internet chat messaging on your device
• Any content of your communications, such as text, email or chat content or your browsing history
• Information about which features of the apps you use or what content you send, receive or otherwise consume through an app

For how long do you keep my data?

Detailed information about the quality and use of your connectivity services, location and apps is kept no longer than 14 months after it has been collected.

How we use this information

We share the measured statistics with our partners to help them to continuously improve the quality and performance of their mobile networks and services. They use the collected information to diagnose connectivity, coverage or connection quality problems, understand connectivity needs from the usage of mobile data, Wi-Fi and apps, and use such insights to make improvements to their network and services.

This may include, for example:

• Improving the quality of the network, for example through better understanding about the exact areas with low network performance or areas of high consumption of data
• Helping to deal with performance issues caused by poorly performing devices
• Improving commercial models and offers based on improved understanding of the patterns related to the use of apps and connection quality

What choices do you have?

You can disable the collection of any measurements at any time by uninstalling the application.